UNDERSTANDING THE ASIAN BUSINESS MINDSET
How to Engage with Asian Customers, Clients and Stakeholders
FOR BUSINESS AND PUBLIC SECTOR PROFESSIONALS MANAGING ASIAN STAKEHOLDERS
DELIVERY OPTIONS:
PROFESSIONAL COACHING | TRAINING
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HOW TO ENGAGE WITH ASIAN CUSTOMERS, CLIENTS AND STAKEHOLDERS
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Navigating business in Asia can be challenging if you don’t know what cultural nuances to consider.
As a qualified intercultural business consultant, I’ll guide you through a systematic approach to uncover the key differences in trust-building, communication, and negotiation—viewed through an Asian business lens.
By the end of this program, you'll be equipped to identify and address cultural blind spots, helping you succeed in your interactions with Asian clients and stakeholders.
Choose from either of the following delivery options:
- Professional Coaching (1-on-1 or small groups)
- Team Training (in-person or virtual)
Craig Shim, Alphacrane Intercultural Specialists
ENQUIRE NOWABOUT THIS PROGRAM
OVERVIEW
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This program offers a systematic approach to uncovering the key cultural differences in trust-building, communication, and negotiation styles needed to navigate business in Asia.
It helps professionals avoid cultural blind spots and equips them with the tools to succeed in their dealings with Asian clients and stakeholders.
OBJECTIVE
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Learn how to apply cultural intelligence to navigate trust-building, communication, and negotiation with Asian clients and stakeholders, ensuring a strong professional reputation and successful business relationships.
DURATION
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Professional Coaching: Choose from a 2-session or 4-session coaching package (each session is 90 minutes), delivered virtually by qualified intercultural business coach Craig Shim
Team Training: Half-day, full-day or 2-day options
COST
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Professional Coaching (2 × 90-minute virtual sessions):
AUD 2,144 / USD 1,395 / GBP 1,050
Want more time to go deeper, cover additional topics, and get more detailed feedback on your progress? A four-session package is also available – click the ‘Ready to Start?’ button below for full details.
Team Training: From AUD 4,800 (half-day option). Quote available on request – click the ‘Enquire Now’ button below.
KEY TOPICS
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Understanding the Asian Business Mindset as a Competitive Advantage
Key Differences in Building Trust, Communication Styles, and Negotiation in Asia
Practical Tips to Uncover Cultural Blind Spots and Avoid Missteps in Business Deals
WHO THIS PROGRAM IS FOR
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Business leaders and government officials conducting business in Asia or with Asian clients
Professionals negotiating deals or partnerships with Asian counterparts
Decision-makers seeking to improve cross-cultural trust and collaboration in the Asian business landscape
Managers overseeing international or multicultural teams that include Asian stakeholders
CHALLENGES ADDRESSED
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I need a quick way to understand the major differences in business approaches when dealing with Asian clients, especially when it comes to building trust, communication styles, and negotiation strategies.
I feel unprepared because I don’t know what specific cultural nuances I should be most aware of when conducting business in Asia.
I want to avoid making costly cultural mistakes that could harm my relationships with key Asian clients or partners and damage my professional reputation.
ACTIONABLE TAKEAWAYS
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Learn how to quickly identify the key cultural differences in trust-building, communication, and negotiation so you can adjust your business approach effectively.
Gain a deeper understanding of cultural nuances, helping you avoid blind spots and better navigate business interactions in Asia.
Equip yourself with practical strategies to reduce the risk of cultural missteps and maintain strong relationships and a positive reputation with your Asian clients and partners.
TESTIMONIALS
“This gave us the foundation we needed before expanding further into Southeast Asia.”
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We already had operations in the region, but knew we needed to go beyond surface-level cultural awareness. Craig’s training helped us understand the mindset behind how decisions are made, how trust is built, and how long-term relationships are nurtured. It’s reshaped how we approach business development.
— Senior Brand Manager, Global Consumer Products Company
“It’s helped us align our revenue strategy with how business really works in our Asian markets.”
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We were focused on numbers, pricing, and negotiation tactics — but Craig showed us how relationships, hierarchy, and communication styles are just as critical. The changes we made to our engagement strategy have already started opening doors we couldn’t crack before.
— Operations Director, Global Logistics & Freight Company
“We weren’t starting from scratch — but we didn’t know what we didn’t know.”
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Craig helped us take a systematic look at our strategy, operations, and internal communications through an Asian business lens. The insights he brought were subtle but powerful — and they’ve helped us avoid missteps that could have cost us key partnerships.
— Regional Commercial Manager, International Telecommunications Group
WHAT'S INCLUDED
Compare and Choose Between Delivery Options
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PROFESSIONAL COACHING (Click to expand)
TEAM TRAINING (Click to expand)
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PROFESSIONAL COACHING AND TEAM TRAINING
ENQUIRE NOW
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Submit your enquiry by providing a few details in this Enquiry Form, and I'll be in touch as soon as I receive your response.
- I’ll personally review your responses to help customise my reply and next steps.
- You’re not committed to purchase at this stage - this is simply to help me understand how I can best support you.
- If you’re unsure how to answer a question, just type something like "unsure" and continue.
- Your information will be kept confidential and will only be read by me. For more details, please refer to my Privacy Policy
By clicking "Submit" you agree for me to email you at this address with intercultural tips and important updates only. I don't send spam. Unsubscribe at any time. Contact me via the Contact page if you require help.
READY TO GET STARTED?
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2-SESSION COACHING PACKAGE
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- Two x 90-minute virtual coaching sessions with Craig Shim, qualified intercultural business coach
- 100% tailored to your specific needs and professional context
- Available as one-on-one or small group sessions (up to 6 participants)
4-SESSION COACHING PACKAGE
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- Four x 90-minute virtual coaching sessions with Craig Shim, qualified intercultural business coach
- 100% tailored to your specific needs and professional context
- Available as one-on-one or small group sessions (up to 6 participants)
A QUICK INTRODUCTION: CRAIG SHIM
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As a qualified intercultural business consultant, I specialise in enhancing cross-cultural business and relational skills. Having lived abroad for much of my career before returning to Australia, I've gained valuable insights into how cultural competency is crucial for building strong relationships. Drawing on this experience, I provide coaching, training, and advice to corporate and government clients to boost their cross-cultural capabilities.
My intercultural guidance is trusted by companies like Boeing, Nike, PepsiCo, and Mastercard, as well as the Australian Government and United Nations agencies. I also serve on several advisory panels, including those for the Department of Prime Minister and Cabinet and the Australian Public Service Commission.
Craig Shim, Director, Alphacrane Intercultural Specialists
