ABOUT

Who we are, our expertise, and what you can expect of us.

WHO WE ARE: INTERCULTURAL SPECIALISTS

 

Alphacrane Intercultural Specialists is an Australian, Queensland-based consultancy. We specialise in cross-cultural business and communication skills to boost your international and cross-cultural capabilities.

_

 

Our mission is to help our clients apply Cultural Intelligence (CQ) as an essential business tool for addressing barriers to peak business performance.

Our consultancy services include intercultural business coaching, training and advice.

Our clients are professionals who lead international teams, manage change for international Merger & Acquisitions, manage global mobility, conduct international trade and investment attraction, and who operate in international education, tourism, healthcare and other global industries.

We believe that Cultural Intelligence is often the missing link to peak business performance that organisations often overlook.

We focus on helping clients understand deep-rooted cross-cultural differences between business mindsets, communication styles, values and attitudes – all of which can make or break meaningful relationships and business deals.

Our signature Scenario-Based Learning methodology results in deeper and longer-lasting understanding among coaching and training participants as they delve into real-life challenges.

WHAT YOU CAN EXPECT

Our Promise

 

PRACTICAL INTERCULTURAL ADVICE

 _

You have the industry expertise. We have the specialist insights to boost your international and cross-cultural capabilities.

Our programs are designed by Craig Shim, one of Australia's leading intercultural practitioners, in collaboration with our global network of Subject Matter Experts. 

 

BUSINESS-FOCUSSED SOLUTIONS

_

 We help you understand deep rooted cultural mindsets so that you can apply cross-cultural business strategies in any situation.

By delving much deeper than basic business etiquette and customs, our cross-cultural insights will help improve your business capabilities and competitiveness.

 

REAL-LIFE SCENARIOS

 _

We are Australia’s only intercultural consultancy to exclusively use Scenario-Based Learning in our coaching and training.

This means you'll gain a deeper and longer-lasting understanding of practical cross-cultural strategies for immediate application in your specific situation.

ABOUT CRAIG SHIM

 

I am a qualified intercultural business consultant, Director and Founder of Alphacrane Intercultural Specialists. 

With over two decades of global experience and previously based in Asia for 14 years (China, Singapore, Myanmar and Indonesia), I was an intercultural advisor to multinational corporations, foreign embassies and various agencies of the United Nations.

In Australia, I provide cross-cultural advice and intercultural executive coaching to organisations including Air New Zealand, Biogen, Boeing, BP, Nike, PepsiCo and Mastercard.

As a foreign resident for much of my professional life, I have gleaned first-hand insights into how cultural competency is a prerequisite for forming solid and lasting business and personal relationships.

CRAIG SHIM'S OTHER PROFESSIONAL ROLES

 

My professional life extends beyond Alphacrane Intercultural Specialists. Here's a snapshot of some other roles I'm proud to hold.

GLOBAL MOBILITY EXECUTIVE COACHING

CROSS-CULTURAL TRAINING

ASIA-READINESS STRATEGY

_

“Craig was fantastic. He had a very big, positive impact on my comfort level going into my overseas assignment. Craig made it very easy to talk about the challenges and opportunities inherent in moving to a totally different culture.”

Andrew, Customer Training Specialist

_

“Participant feedback from across the country was overwhelmingly positive. We are so happy with our experience we are already planning future workshops.” 

Services Australia, Australian Government

_

“Exploring how best to position and distribute our destination in Asian markets, Craig’s insights and advice coming from years of experience in destination management and multicultural affairs were an asset to the region. His approach is consumer-centric and highly strategic.”

 Katherine Reid, Bundaberg Tourism 

GLOBAL MOBILITY EXECUTIVE COACHING

_

 “Craig was fantastic. He had a very big, positive impact on my comfort level going into my overseas assignment. Craig made it very easy to talk about the challenges and opportunities inherent in moving to a totally different culture.”

Andrew, USA

CROSS-CULTURAL TRAINING

_

Participant feedback from across the country was overwhelmingly positive. We are so happy with our experience we are already planning future workshops.” 

Services Australia, Australian Government

ASIA-READINESS STRATEGY

_

"Exploring how best to position and distribute our destination in Asian markets, Craig’s insights and advice coming from years of experience in destination management and multicultural affairs were an asset to the region. His approach is consumer-centric and highly strategic.”

 Katherine Reid, Bundaberg Tourism