ABOUT
Who we are, our expertise, and what you can expect of us.
WHO WE ARE: INTERCULTURAL SPECIALISTS
Alphacrane Intercultural Specialists is an Australian, Queensland-based consultancy. We specialise in cross-cultural business and relational skills to boost your international and cross-cultural capabilities.
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Our mission is to help our clients apply Cultural Intelligence (CQ) as an essential business tool for addressing barriers to peak business performance.
Our consultancy services include intercultural online courses, coaching, training and advice.
Our clients are professionals who lead international or culturally diverse teams, manage change for international Merger & Acquisitions, manage global mobility, conduct international trade and investment attraction, and who operate in international education, tourism, healthcare and other global industries.
We believe that Cultural Intelligence is often the missing link to peak business performance that organisations often overlook.
We focus on helping clients understand deep-rooted cross-cultural differences between business mindsets, communication styles, values and attitudes – all of which can make or break meaningful relationships and business deals.
Our signature Scenario-Based Learning methodology results in deeper and longer-lasting understanding among coaching and training participants as they delve into real-life challenges.
Alphacrane Intercultural Specialists is owned and operated by Craig Shim, one of Australia’s leading qualified intercultural business consultants. With over two decades of global experience, his expertise is sought after by globally recognised organisations like Air New Zealand, Boeing, BP, Mastercard, Nike, and PepsiCo.
In addition to multinational corporations, Craig also advises foreign embassies, the Australian Government's Department of Prime Minister and Cabinet, the Australian Public Service Commission, and various United Nations agencies.
Craig is also the co-founder of Project Global Citizen, a worldwide movement helping students develop cultural competence as a foundation for global citizenship.
WHAT YOU CAN EXPECT
Our Promise
PRACTICAL INTERCULTURAL ADVICE
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You have the industry expertise. We have the specialist insights to boost your international and cross-cultural capabilities.
Our programs are designed by Craig Shim, one of Australia's leading intercultural practitioners, in collaboration with our global network of Subject Matter Experts.
BUSINESS-FOCUSSED SOLUTIONS
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We help you understand deep rooted cultural mindsets so that you can apply cross-cultural business strategies in any situation.
By delving much deeper than basic business etiquette and customs, our cross-cultural insights will help improve your business capabilities and competitiveness.
REAL-LIFE SCENARIOS
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We are Australia’s only intercultural consultancy to exclusively use Scenario-Based Learning in our coaching and training.
This means you'll gain a deeper and longer-lasting understanding of practical cross-cultural strategies for immediate application in your specific situation.
ABOUT CRAIG SHIM
Director and owner, Alphacrane Intercultural Specialists
As a qualified intercultural business consultant, my passion lies in assisting people with their cross-cultural relational skills in a professional context.
It is a great honour to serve as the trusted intercultural advisor to the Australian Government's Department of Prime Minister and Cabinet, foreign embassies, various United Nations agencies, and multinational corporations.
I take great pride in servicing globally recognised corporations such as Air New Zealand, Boeing, BP, Nike, PepsiCo, and Mastercard, where I provide cross-cultural training, advice, and executive coaching.
As a practitioner, I have a unique ability to apply intercultural theories and frameworks to address the diverse business challenges faced by my clients. My expertise is further grounded in my personal experience as a foreign resident based in Asia for nearly two decades, having lived and worked in China, Singapore, Indonesia, and Myanmar.
In addition to my consultancy work, I am proud to be the co-founder of Project Global Citizen, a global movement dedicated to fostering cultural competence among students as the foundation for global citizenship.
I truly believe that each of us has the opportunity to contribute as global citizens in creating a happier and more respectful society, one cross-cultural relationship at a time.
Cultural intelligence is the missing link to achieving this goal, which is why I am deeply passionate about creating opportunities for better cross-cultural understanding.
CRAIG SHIM'S OTHER PROFESSIONAL ROLES
My professional life extends beyond Alphacrane Intercultural Specialists. Here's a snapshot of some other roles I'm proud to hold.
- Co-Founder, Project Global Citizen, a worldwide movement helping students develop cultural competence as a foundation for global citizenship
- President, The Hills & Districts Chamber of Commerce
- Panel Member, MOSAIC Learning Design Advisory Panel, Australian Public Service Commission
- Committee Member, Mayor’s 2032 Olympics Legacy Working Group, City of Moreton Bay
- Taskforce Member, Regional Economic Development Strategy Taskforce, City of Moreton Bay
- Chairperson, Cultural Inclusiveness and Olympics Legacy Committee, The Hills & Districts Chamber of Commerce
