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ASSESSMENT TOOLS & ONLINE COURSES

Solve cross-cultural challenges in your work or organisation

 

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Cross-Cultural Relatability Quiz

CROSS-CULTURAL RELATABILITY QUIZ

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Score your ability to relate to customers, clients and colleagues from different cultural backgrounds.

 

Why?

So you can influence their behaviour or move them up the scale of satisfaction.
5-questions. Instant results. 100% confidential.

 

TAKE THE QUIZ
The Scale of Cultural Intelligence™ - Measure the Cultural Intelligence of Your Organisation or Team.

THE SCALE OF CULTURAL INTELLIGENCE™

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Measure the Cultural Intelligence of Your Organisation or Team.

Cultural Intelligence (CQ) is essential for teams working across cultural lines – but without a shared understanding of what progress looks like, efforts often stall.

That’s why I created The Scale of Cultural Intelligence™ – a simple, practical tool that helps you:

  • Assess your organisation’s current CQ maturity
  • Validate that assessment through internal reflection and feedback
  • Set a clear stretch target for where you want to be
  • Track progress using the same repeatable framework
  • Align your CQ efforts with strategy, planning, KPIs and review cycles

 

SHOW ME THE SCALE
Cross-Cultural Relatability Quiz
For Frontline Professionals

CROSS-CULTURAL SERVICE SKILLS ASSESSMENT

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How well does your service delivery land across cultures?

Take this 3 minute assessment to discover how your service is actually experienced by culturally diverse customers.

15 questions · Instant personalised results · 100% confidential

Ideal for frontline professionals who regularly interact with international or culturally diverse customers, clients, patients, guests or visitors — and want to feel more confident navigating cross-cultural interactions.

 

TAKE THE ASSESSMENT

 

ONLINE COURSES

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Real-World Intercultural Skills for Complex Situations

 

Over the years, I’ve delivered hundreds of intercultural coaching and training to international executives, diplomats, and global teams across multiple industries..

Now, I’m gradually turning my most in-demand programs into self-paced online courses – ideal for professionals who want flexible access to practical, real-world strategies.

The first course is now available, with more coming soon. If something below catches your interest, I invite you to pre-register for updates, and I’ll let you know as soon as the next course launches.

 

Craig Shim, Alphacrane Intercultural Specialists

PRE-REGISTER FOR UPDATES

FEATURED ONLINE COURSES

 

Foundations for Improving Cross-Cultural Relational Skills

Foundations for Improving Cross-Cultural Relational Skills

 
How to Relate to Customers, Clients and Colleagues From Any Cultural Background

 

For Professionals Wanting Practical Skills to Earn Trust Across Cultures

 
Delivery Option: 
Online Course

 

TAKE A LOOK
Cross-Cultural Communication Techniques for Meetings in the USA, UK & Australia

Cross-Cultural Communication Techniques for Meetings in the USA, UK & Australia

[LAUNCHING SOON]
 
How to Speak Up, Influence, and Be Remembered in Workplace Meetings

 

For Professionals Navigating Workplace Norms In English-Speaking Countries

 
Delivery Options: 
Professional Coaching | Training  | Online Course

 

TAKE A LOOK
 

PRE-REGISTER FOR UPDATES

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Pre-register for my upcoming online courses. I'll be in touch as soon as a course is ready, so you'll be the first to know when it's time to enrol.

  • You are not committed to purchase at this pre-registration stage
  • No payment required to pre-register your interest
  • Pre-registering ensures you receive important updates, alerts, and reminders – no spam, I promise!
  • If you’re unsure how to answer a question, just type something like "unsure" and continue.
  • Your information will be kept confidential and will only be read by me. For more details, please refer to my Privacy Policy

By clicking "Submit" you agree for me to email you at this address with intercultural tips and important updates only. I don't send spam. Unsubscribe at any time. Contact me via the Contact page if you require help. 

A QUICK INTRODUCTION: CRAIG SHIM

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I’m the Director of Alphacrane Intercultural Specialists and an intercultural business consultant. I work with senior leaders and organisations whenever cultural dynamics affect decision-making, authority, or outcomes in international contexts.

With more than 30 years of cross-cultural experience — including 14 years consulting to global organisations such as Boeing, Nike, PepsiCo and Mastercard, as well as Australian Government agencies including Prime Minister & Cabinet and Austrade — I support leaders navigating complex cross-border decisions with greater clarity and confidence.

I also advise government panels on intercultural capability and international engagement, particularly where decisions carry reputational exposure or long-term relationship risk.

 

Craig Shim, Director, Alphacrane Intercultural Specialists

Craig Shim, Alphacrane Intercultural Specialists