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YOUR INVITATION TO REAL-WORLD INTERCULTURAL SKILLS FORÂ LEADERS
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I’ve coached and trained hundreds of leaders from diverse industries, including multinational corporations, public service agencies, and international organisations.
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If you lead teams with international or culturally diverse members, my international experience and intercultural expertise can help you navigate cross-cultural dynamics, build trust, and enhance your leadership effectiveness.
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Our services are designed to equip you with the skills to lead with cultural intelligence and drive success, whether you’re in public service, corporate leadership, or managing global teams and projects.
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Craig Shim, Alphacrane Intercultural Specialists
HOW CAN WE HELP YOU?
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ONLINE COURSES & RESOURCES
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Our courses address real-world challenges faced by leaders in diverse industries, including the public sector and corporate environments.
Whether you’re looking to apply cultural intelligence in your decision-making, create culturally competent organisational processes, or strengthen your leadership with cross-cultural insights, these courses provide actionable strategies for success.
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Example
Cultural Competency Checklists for Public Sector Leaders
» How to Apply Cultural Intelligence in Leadership Decisions and Organisational Processes
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COACHING, TRAINING & ADVICE
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Our coaching, training, and advisory services help your leadership team address organisation-specific challenges, such as building trust in culturally diverse teams or navigating conflict across different cultural perspectives.
Through interactive scenarios, participants become cultural investigators, analysing and solving real-world barriers to inclusive leadership while honing their Cultural Intelligence under Craig Shim's guidance.
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Example
CSI: OneTeam - Cultural Scenario Investigation. A looming deadline, an absence of trust, and a fear of conflict… every cultural scenario has a story. Join your fellow CSI: OneTeam colleagues from around the globe to investigate and solve a series of cross-cultural challenges..
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CONSULTANCY PROJECTS
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We work with industries such as tourism and hospitality, public service agencies, healthcare providers, aviation, and international education to enhance their cultural inclusion practices.
Our consultancy projects vary in scope—some focus on specific services like tailoring culturally inclusive leadership strategies, while others may involve developing leadership frameworks or designing in-house cultural inclusion training programs.
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Example
International Merger. As part of an international M&A, Craig Shim worked with the global management team and their change management consultant to embed Lencioni's Peak Performing Teams framework into the new organisation from a cross-cultural perspective, creating a 'Third Culture' that united teams from different cultural backgrounds.
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CRAIG SHIM'S EXPERIENCE
Leading International and Culturally Diverse Teams
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CROSS-CULTURAL LEADERSHIP DEVELOPMENT FOR PUBLICÂ SECTOR LEADERS
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Craig Shim has worked with several public service agencies to develop cross-cultural leadership programs aimed at creating inclusive leadership practices.
These programs focus on building cultural intelligence (CQ), enhancing decision-making processes in culturally diverse environments, and improving team cohesion across different cultural groups.
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LEADERSHIP COACHING FOR CULTURALLY DIVERSE HEALTHCARE TEAMS
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Craig Shim has provided leadership coaching to healthcare providers operating in culturally diverse environments.
His coaching focuses on helping leaders navigate cultural dynamics in patient care, manage cross-cultural staff relationships, and implement culturally sensitive leadership strategies.Â
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LEADING CULTURAL TRANSFORMATION IN INTERNATIONAL BUSINESS EXPANSION
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Craig Shim has supported senior executives of multinational corporations during periods of international expansion.
By guiding leaders through cultural transformation strategies, he has helped organisations align their leadership practices with diverse global markets. These projects include building "Third Culture" frameworks that unite leadership teams across borders.
CROSS-CULTURAL LEADERSHIP
Featured Courses
Recognising how and when to incorporate cultural intelligence into leadership decisions and organisational processes doesn't have to be complicated.
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As a qualified intercultural business consultant, I'll provide you with practical, ready-to-use checklists for various scenarios, supported by explanatory videos and resources. Learn to make culturally inclusive decisions that benefit colleagues, customers, clients, and stakeholders.
TAKE A LOOK
Struggling to adapt to workplace meetings in the USA, UK, or Australia?
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As a qualified intercultural business consultant, I'll guide you through cross-cultural communication techniques to help you speak up with confidence, influence discussions, and ensure your contributions are recognised.
By the end of this course, you'll be equipped to navigate workplace meetings effectively while staying true to your communication style, no matter your cultural background.
TAKE A LOOKMORE LEADERSHIP-RELATED COURSES
INSTRUCTOR PROFILE
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As a qualified intercultural business consultant, I specialise in enhancing cross-cultural business and relational skills. Having lived abroad for much of my career, I've gained valuable insights into how cultural competency is crucial for building strong relationships. Drawing on this experience, I provide coaching, training, and advice to corporate and government clients to boost their cross-cultural capabilities.
My intercultural guidance is trusted by companies like Boeing, Nike, PepsiCo, and Mastercard, as well as the Australian Government and United Nations agencies. I also serve on several advisory panels, including those for the Department of Prime Minister and Cabinet and the Australian Public Service Commission.
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Craig Shim, Director, Alphacrane Intercultural Specialists
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