“It helped me turn around a situation that could have damaged our reputation.”

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I was leading a team of international consultants on a critical project when things started to unravel — miscommunication, missed deadlines, and a frustrated client. Craig helped me see how cultural expectations were playing into the dynamic, and how to lead more effectively across those differences. The project’s now back on track, and the relationship is stabilising.

— Country Liaison Officer, Global Defence Supply Chain Project

“We were expanding fast, but struggling with consistency on the ground.”

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As we scaled our operations in Southeast Asia, quality control and team productivity became increasingly unpredictable. Craig’s coaching helped me adapt how I communicated expectations, provided feedback, and built trust with local staff. We’re now seeing improvements across both efficiency and morale.

— Regional Operations Manager, Multinational Medical Device Manufacturer

“The coaching gave me a much-needed circuit breaker.”

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I’d been in-market for nearly a year, but something wasn’t working — I’d received feedback from HQ that my team in-country wasn’t performing, and they’d raised concerns about my leadership style.

Craig helped me unpack what was going on beneath the surface and reset my approach with cultural awareness and sensitivity. It’s changed the tone of our working relationships significantly.

— Country Director, Global Engineering Group