THE SCALE OF CULTURAL INTELLIGENCE™
How to Measure the Cultural Intelligence of Your Organisation or Team
For leaders, HR and L&D professionals in international and culturally diverse organisations
Discover a practical way to assess your organisation's Cultural Intelligence (CQ), identify opportunities to strengthen it and track progress over time.
FREE PDF + 5 BONUS CHECKLISTS
Developed by Craig Shim, intercultural business consultant with 30+ years of cross-cultural experience.
HOW TO MEASURE THE CULTURAL INTELLIGENCE OF YOUR ORGANISATION OR TEAM
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Your organisation may already be investing in diversity and inclusion initiatives, leadership development, staff training or other professional development activities.
But here's a question worth considering:
How well equipped is your organisation to work effectively across cultures – whether that's within your workforce, with customers and stakeholders, or across international markets?
That's where Cultural Intelligence (CQ) comes in.
CQ provides a broader lens for examining how culture influences the way people communicate, build relationships, make decisions and work together.
And importantly, it's not just about individual awareness or behaviour. It's also about how Cultural Intelligence is embedded into your organisation's processes, systems and everyday practices.
That's why I developed The Scale of Cultural Intelligence™.
It's a practical framework to help you:
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Assess where your organisation currently sits.
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Establish a shared understanding of your current CQ level.
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Identify opportunities to strengthen CQ across your organisation.
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Set meaningful goals and track progress over time.
I invite you to download the Scale and use it to examine how Cultural Intelligence can support your organisation's core business priorities.
Craig Shim, Alphacrane Intercultural Specialists
FREE DOWNLOADWHAT YOU’LL RECEIVE
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The Scale of Cultural Intelligence™
A downloadable self-assessment tool to help you identify your organisation's current CQ level across three stages:
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Familiar Norms
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Developing Awareness
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Embedded Cultural Intelligence
Use the Scale to assess your starting point, validate your findings, establish targets and track progress over time.
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Five Bonus CQ Checklists
Over the following five days, I'll send you practical checklists covering:
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Annual Business Planning
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Leadership Self-Reflection
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Managing Team Meetings
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Customer Service
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HR Teams
Each checklist contains practical prompts to help you consider how Cultural Intelligence can be applied within different organisational functions and activities.
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Practical Next Steps
Use the Scale and accompanying checklists to identify areas that may warrant closer attention, inform planning conversations and connect CQ initiatives with your organisation's core business priorities.
DEVELOPED FROM MORE THAN 30 YEARS OF CROSS-CULTURAL EXPERIENCE
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Over the past 30+ years, I've worked with leaders and organisations across international and culturally diverse environments, helping them navigate situations where culture influences how people lead, work together, serve customers and engage internationally.
One of the recurring challenges I've encountered is translating Cultural Intelligence from a concept into something organisations can assess, discuss and apply in practical ways.
I developed The Scale of Cultural Intelligence™ to help address that challenge.
I've used this framework with clients internationally over several years. It provides a simple way to establish a common reference point, encourage meaningful conversations and identify opportunities to embed CQ into organisational practices.
I've now made it publicly available as a free resource, and I hope you'll find it useful too.
Craig Shim
Director, Alphacrane Intercultural Specialists
READY TO PUT THE SCALE TO WORK?
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Download your free copy of The Scale of Cultural Intelligence™ and receive five bonus CQ checklists over the following days.
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Free downloadable PDF
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Three-stage CQ self-assessment framework
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Five practical bonus checklists
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Designed for repeated use to track progress over time
A QUICK INTRODUCTION: CRAIG SHIM
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I’m the Director of Alphacrane Intercultural Specialists and an intercultural business consultant. I help senior leaders and organisations perform at their best whenever culture influences how they lead, work together, serve culturally diverse customers or engage internationally.
My clients have included global organisations such as Air New Zealand, Boeing, Nike, PepsiCo and Mastercard, as well as Australian Government agencies including Prime Minister & Cabinet and Austrade.
Drawing on more than 30 years of cross-cultural experience, I've developed The Scale of Cultural Intelligence™ to help leaders and organisations assess their current level of CQ, establish meaningful goals and track progress over time.
Craig Shim, Director, Alphacrane Intercultural Specialists
