How to Apply Cultural Insights in Stakeholder Engagement and Organisational Support

OVERVIEW

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This program provides government professionals with a structured small-group coaching process (limited to 15 participants per cohort) to address the cultural factors that influence engagement with Asian stakeholders.

Participants work through their own real-world challenges while also learning from peers, applying practical frameworks and strategies across functions, from policy and program delivery to corporate and support services.

The program develops the capability to strengthen collaboration, reduce misunderstandings, and achieve more effective outcomes in Asia-related work.

OBJECTIVE

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Learn how to apply cultural insights to strengthen stakeholder engagement and organisational support in Asia-related work, by addressing real-world challenges, improving collaboration, and ensuring effective outcomes across government functions.

DURATION

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This group coaching program is delivered in small cohorts of up to 15 participants, over four weeks, with one session per week.

Each session runs for 90 minutes, allowing time to apply strategies between sessions and return with real-world insights.

See Program Dates Below

COST

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Professional Group Coaching (4 × 90-minute virtual sessions over four weeks):  

Pre-Registration Rate:  AUD 1,050 

Regular Rate: AUD 1,210

All prices include GST 

KEY TOPICS

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Session 1 – Understanding the Asian Stakeholder Mindset

• Explore the key cultural drivers that influence decision-making and relationship-building in Asia.
• Identify common blind spots Australian professionals face when engaging with Asian stakeholders.

Session 2 – Building Trust and Effective Communication

• Examine how different trust-building approaches affect government and organisational engagement.
• Compare communication styles across Asia and apply strategies to minimise misunderstandings.

Session 3 – Organisational Support and Internal Alignment

• Translate cultural insights into policies, programs, and support functions that enable Asia-related work. 
• Apply frameworks to strengthen collaboration between direct engagement teams and support services.

Session 4 – Applying Insights to Real-World Challenges

• Bring your own stakeholder or organisational challenges for guided coaching.
• Test practical strategies and develop an action plan to improve outcomes in your agency’s Asia-related work.

WHO THIS PROGRAM IS FOR

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Federal, State and Local Government professionals involved in Asia-related work, either directly or through organisational support.

Policy officers, program managers and economic development professionals shaping or implementing initiatives with Asian stakeholders, including investment attraction, delegations and sister-city programs.

Corporate services staff — including HR, communications, and finance — who enable or support Asia-focused teams.

Regulators, compliance officers, law enforcement, security and border officials engaging with Asian counterparts.

Specialist regulators — including financial, aviation, health, agricultural and scientific agencies — cooperating with Asian institutions.

Senior leaders and managers responsible for guiding teams in Asia-related engagement.

“This gave us the foundation we needed before expanding further into Southeast Asia.”

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We already had operations in the region, but knew we needed to go beyond surface-level cultural awareness. Craig’s training helped us understand the mindset behind how decisions are made, how trust is built, and how long-term relationships are nurtured. It’s reshaped how we approach business development.

— Senior Brand Manager, Global Consumer Products Company

“It’s helped us align our revenue strategy with how business really works in our Asian markets.”

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We were focused on numbers, pricing, and negotiation tactics — but Craig showed us how relationships, hierarchy, and communication styles are just as critical. The changes we made to our engagement strategy have already started opening doors we couldn’t crack before.

— Operations Director, Global Logistics & Freight Company

“We weren’t starting from scratch — but we didn’t know what we didn’t know.”

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Craig helped us take a systematic look at our strategy, operations, and internal communications through an Asian business lens. The insights he brought were subtle but powerful — and they’ve helped us avoid missteps that could have cost us key partnerships.

— Regional Commercial Manager, International Telecommunications Group